Key tools or services
Business improvement Techniques training
The combination of the masterclasses and BIT has significantly improved our productivity while increasing employees' skills and motivation to continue our improvement drive
Requirement
MEL Chemicals in Swinton, Manchester, pioneered the development of zirconium chemistry 60 years ago. Today, the company is the world's leading manufacturer of zirconium chemicals and oxides, used in catalysts, sorbents, paper coatings, ceramics and fuel cells. Part of the international Luxfer Group, MEL Chemicals employs around 150 people at the Swinton site.
Like many other process companies, MEL Chemicals faces pressures on many fronts, including fluctuating currency rates, rising raw material and utility costs, and competition from low-cost economies - requiring a continuous focus on plant productivity improvements.
The company worked with us on a front-end plant improvement project linked to Business improvement Techniques (BIT) NVQs. Three project objectives were set out on day one:
Response
The project, consisting of 13 staff with 191 years of MEL experience between them, including a fitter, shift team leader, analytical chemist, chemical engineer, production manager and planner.
Team members were carefully chosen for their blend of skills and experience, and - most importantly - their readiness to speak out, challenge assumptions and make a positive impact on business performance
Dave Phelan, Operations Manager - MEL Chemicals
The team's first task was to gather and analyse data about the front-end processes. Through masterclasses (structured workshops), they calculated actual yield losses, identified the key reasons and developed action plans to fix the problems. For example, after investigation, it was discovered that high solid losses in the filtrate from a filter press could be reduced by making a software change to capture more fines at the beginning of the press fill stage and by reducing the batch size slightly to reduce end-cycle losses.
The first masterclass enabled the team to improve process yield in the first-stage synthesis process which provides commodity feedstock for downstream speciality products. The second masterclass focused on increasing product output from the downstream speciality plant.
Crucial to the ongoing success of the project is the high level of take-up amongst MEL Chemicals' staff, who are now running their own masterclasses
Russell Page, Process Improvement Engineer
For me the real value of BIT NVQs is that they make you analyse and clarify the overall improvement process by building a portfolio of evidence in tandem with training. My recommendation to other companies would be to start the qualification a month or two into the process so that you're gathering evidence while events are unfolding
Steve Simister, Training Manager - MEL Chemicals
Steve Simister, MEL Chemicals' Training Manager has himself successfully completed BIT NVQ level 3.
Result
Through BIT we achieved one of our key objectives from the outset - to develop our continuous improvement skills on site
Dave Phelan, Operations Manager - MEL Chemicals
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